GCS does not accept ESA or STO funds as payment for enrollment fees. Enrollment fees must be paid directly by the parent.
Often this happens because the parent is logging in to their Family Portal with the wrong account. Only the “enrollment responsible” parent can access the re-enrollment paperwork through their Family Portal. Make sure you are using the Family Portal account associated with the email account that receives the instructions email (your username may not be your email address). Then try a different web browser. If that doesn’t work, follow the steps below to reset your password.
On the FACTS Family Portal login screen, click on Forgot User Name/Password.
GCS does not accept ESA or STO funds as payment for enrollment fees. Enrollment fees must be paid directly by the parent.
You may request a transfer. All transfers are subject to administrator approval. Simply select your campus preference in the Enrollee Information section of the re-enrollment packet.
If you would like to enroll a new student, you must submit a new application for that student through your FACTS Family Portal
Any parent living at a separate address from the student will be emailed a separate re-enrollment packet. You must still submit the forms sent to you and pay the re-enrollment fee.
We will need to set up separate households for each parent. Please contact [email protected] for further instructions.
Parents of current students should already have a Family Portal login set up. Please confirm you are using the correct username to log in (hint: try your spouse’s login). If you have forgotten your username or would like a temporary password, please email [email protected]
